How to get customer support?
Dear Valued Customer,
Thanks for your business! For any question about your order, please email us at ckkcamera@163.com,or click on the customer service in the lower right corner of the webpage to get customer support; more screen-shots of your connection or settings will help us figure out your problem. We will reply you within 1 business day!
Dear Valued Customer,
Thanks for your business! For any question about your order, please email us at ckkcamera@163.com,or click on the customer service in the lower right corner of the webpage to get customer support; more screen-shots of your connection or settings will help us figure out your problem. We will reply you within 1 business day!
Support
Wireless System
H265 Player
How to play the backup file on computer?
1. Backup video footage on PC software (refer to 9. how to backup video footage on computer?)
2. The backup video is H.265 format, you need "Pot Player" or “VLC” player to play.
H265 Player【download】
3. Run the" PotPlayer" left click the “main menu" on the top left corner >click "Open File"> choose the backup file, and click “Open". Then you can view the backup video footage freely.
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