How to get customer support?
Dear Valued Customer,
Thanks for your business! For any question about your order, please email us at ckkcamera@163.com,or click on the customer service in the lower right corner of the webpage to get customer support; more screen-shots of your connection or settings will help us figure out your problem. We will reply you within 1 business day!
Dear Valued Customer,
Thanks for your business! For any question about your order, please email us at ckkcamera@163.com,or click on the customer service in the lower right corner of the webpage to get customer support; more screen-shots of your connection or settings will help us figure out your problem. We will reply you within 1 business day!
Support
WiFi IP camera
Firmware
Enter iCSee APP setting, if "New Version" appears after "About", it means there is new firmware to upgrade, click "New Version" to upgrade online.
Note:
The upgrade process needs to wait a long time. During this process, donot powered off the camera, otherwise the camera will be damaged.
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